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Of: Momir Takac

A customer caught a strange glass of pepper in Kaufland.
A customer caught a strange glass of pepper in Kaufland. © Facebook.com/Screenshot

A customer was lost after buying a glass of Kaufland pepper. The supermarket responded to his complaint with humor.

Lübeck – When you buy something in the supermarket, you expect the quality to be good for the money. This applies above all to fresh products such as meat, fruit or vegetables, but also to all other products. A customer can sing a song about it. she had to throw out four salads just one day after shopping at Kaufland.

Kaufland customer complains about strange glass of pepper

It’s annoying that the food has gone bad, but it happens in the best supermarket. Of course, it is particularly annoying when you only notice the damage at home. Since one is not saved from the back hallway. A customer has now purchased a faulty product from Kaufland. He didn’t notice it in the supermarket, otherwise his complaint wouldn’t be there. FacebookKaufland landing page.

There he posted several photos of peppercorns in a jar. She did it without text, just provided her input with laughing emojis. She let the pictures do the talking and they make it clear where the error is. You can see the jar with peppercorns. Next to it is a photo showing the lid open. You can see small holes. In the third photo you can see someone doing that Pepper– Holds the glass upside down.

Kaufland reacts with humor to the complaint of the pepper: “We assume that you miss the mill”

kaufland He reacted to the post, and with quite a bit of humor. “Hi Paul, looks like you bought a couple of peppercorns. We’re assuming you’re missing the mill,” wrote one social media worker. Then follows a sentence that should have caused astonishment. “We also have this product with a mill in our range. You must have made a mistake,” he continues.

Why Kaufland sells unground peppercorns in shakers remains a supermarket secret. Apparently you don’t want to change anything about it. weeks before another customer had already complained to Kaufland about the pepper. In this case, in any case, the employee offered the customer to send a direct message to move the matter to customer management. In a On the other hand, Kaufland did not react to complaints about radishes wrapped in aluminum foil.. (mountain)

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